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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Lomosi-Sithole'

April 14, 2024

5  out of  5 rating by Jackie Lomosi-Sithole'
"Excellent customer service. Every time I've called with an inquiry, both Jordan and Darla have gone above and beyond to make my experience effortless. Thanks for all you do."
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Ryan Barnes

March 26, 2024

5  out of  5 rating by Ryan Barnes
"Have had great experiences with Jordan Roberts. Always helpful and transparent in everything."
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Nick Hayes

March 26, 2024

5  out of  5 rating by Nick Hayes
"Working with Tim, Jordan and the rest of their team has been an absolute pleasure. They are very professional, timely, easy to contact, and friendly. I would highly recommend them to anyone for their insurance needs."
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Becky Bennett

March 25, 2024

5  out of  5 rating by Becky Bennett
"Tim Roberts and his staff are the best! Always ready to help with any problems."
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Julie Beavers

March 2, 2024

5  out of  5 rating by Julie Beavers
"nick was always extremely helpful and kind! he helped me through everything dealing with my insurance and made sure everything was perfect."
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Mesfny Anderson

February 24, 2024

5  out of  5 rating by Mesfny Anderson
"Caring agents and excellent service in my book the number one insurance agency in Huntsville Alabama! I would like to Thank Emily, Jordan, Mr. Tim Roberts and the whole staff at Tim Roberts State Farm Insurance Company. God Bless You all 🙏!If your looking for a great Insurance agent in Huntsville , Alabama. I recommend to Tim Roberts State Farm Insurance Agency!"
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joseph lundy

January 11, 2024

5  out of  5 rating by joseph lundy
"I have been using the Roberts Agency for around 20 years. I recently needed advice on some issues with my Mom's insurance from another provider; Jordan took the time to help me figure the best course of action to reduce her rate and also to help with water damage in the basement. He also called to check on the status of her issues. Big Thankyou!"
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Rich Welch

January 10, 2024

5  out of  5 rating by Rich Welch
"Great folks."
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Randy Traughber

January 10, 2024

5  out of  5 rating by Randy Traughber
"I would like to thank Jordan in Tim's office for the outstanding customer service with my policy and especially the help with my 90 year old father in laws policies. He had GEICO and Travelers insurance and saved over $500 bundling with State Farm. He was so patient with him and it made his day not being pressured into anything. Great job Jordan and thanks again for the outstanding service."
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Kathy

January 2, 2024

5  out of  5 rating by Kathy
"I have been with State Farm since 1995. Been with Tim since his first day in the office. I did step away for a very short time for maybe a year. But that was the most dumbest thing I ever did. He is so professional and always has a smile on his face and a glitter in his eyes. I'll be with state farm and Tim Robert's till I'm dead and gone."
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Donald Jean

November 16, 2023

5  out of  5 rating by Donald Jean
"Tim Roberts' State Farm Insurance Agency is outstanding! I recently switched my auto and renters insurance to them and was pleasantly surprised by the significant savings. Tim is professional, knowledgeable, and friendly - making the whole process smooth and easy. Highly recommended! -Jerrica"
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Audrey Quinn

October 20, 2023

5  out of  5 rating by Audrey Quinn
"My insurance representative is Jordan Roberts. He is a remarkable. His customer service is wonderful because he makes you feel like family. He really cares for his clients."
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Lashameron Perkins

October 10, 2023

5  out of  5 rating by Lashameron Perkins
"Tim Roberts State Farm Insurance are a great group of people. I have been with for sometime now and they are very supportive and helpful.👍👍👍👍👍"
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Toni Lafleur

September 28, 2023

4  out of  5 rating by Toni Lafleur
"I would like to send a great report to Chelsea at Mr. Tim Roberts office in Huntsville. She's very nice, polite , professional, and respectful. Also when I would call about the accident claim, she answered the phone and explained everything to me. And she also called me back like she said she would. Special thanks to Chelsea for her help ."
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Yuka

September 12, 2023

5  out of  5 rating by Yuka
"I highly recommend Tim Roberts State Farm Insurance Agency. Tim has helped my parents for many many years like family, so I knew who to go to right away when I needed insurance for myself(Auto, Home, Life). When my daughter had a car accident, they handled everything so quickly and did a wonderful job making it such a smooth process. Tim, Jordan and their team are very professional and very knowledgeable. If you ever need to file a claim, they will walk you through every process to make sure that you understand your policy, and they will help you get everything taken care of very quickly and very smoothly."
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robert brooks

June 28, 2023

5  out of  5 rating by robert brooks
"The Tim Roberts Agency holds the policies for all 9 of my cars and my house. They are really nice people. Anytime I call they respond, if I don't get them right away, they call right back. When I have questions, they have an answer for me within 24 hours, no more than that. Young Mr. Roberts also checks up on me too. He makes me feel like family. One time, my son got into a car accident, and I didn't have to wait no time at all for a resolution. His attention to the situation made it feel like my son was his son. I know that I could get a lower price somewhere else, but you get what you pay for! And I'm not going anyplace else. I told my friends and family to get insurance from Young Mr. Roberts and now I'm telling you too."
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Roswell Richardson

June 27, 2023

5  out of  5 rating by Roswell Richardson
"The Tim Roberts Agency is a wonderful agency. My agent, Jordan Roberts, has been a pleasure to work with. The entire agency is a great place with many friendly, smiling faces. If your in the market for insurance definitely give this agency a call"
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Dymen Haniff

June 2, 2023

5  out of  5 rating by Dymen Haniff
"Absolutely love my agent from state farm they always take care of me and check in on me"
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Emmanuel Oko

May 24, 2023

5  out of  5 rating by Emmanuel Oko
"I like to acknowledge Jordan Roberts in the Tim Robert state farm office. Jordan’s willingness to help goes above and beyond to hunt down the best policy that best suits your Insurance needs he demonstrates extraordinary customer service."
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Monica Copeland

April 7, 2023

5  out of  5 rating by Monica Copeland
"Wonderful company and wonderful owners and employees. They handle all my business and personal insurance needs. Always great customer service."
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Jonathan Madeiros

April 7, 2023

5  out of  5 rating by Jonathan Madeiros
"I just wanted to take a moment out to acknowledge one of our local insurance company’s here in huntsville area for going above and beyond to make shure that I have the coverage that best suits my life. The Tim Roberts agency as a hole is fantastic Mr.Roberts has an amazing team of highly qualified insurance reps that work great together to provide correct answers to questions asked & will go as far as it takes to insure that when you leave their office you know that your taken care of. I would personally like to acknowledge one insurance rep out of the Tim Roberts office in particular. His name is Jordan Roberts and he is my rep & has been for some years now and Jordan’s willingness to want to help you he goes above and beyond to hunt down the best policy that best suits your Inshurance needs he demonstrates extraordinary customer service when he says that he will call you back he actually does in with everybody’s life being super busy all the time it’s nice to know that when somebody says that they’re going to do something they do it that’s why I’m giving a five star review. Keep up the good work. Robert’s crew."
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Ashley Norton

April 4, 2023

5  out of  5 rating by Ashley Norton
"Highly recommend Tim Robert's State Farm office! Jordan was very respectful and patient with every question we had concerning both our auto and home insurance. If you are looking for an insurance agent with Christian values, professional service, and efficient transactions look no further than Tim Robert's office!!"
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Connor Singleton

January 6, 2023

5  out of  5 rating by Connor Singleton
"I’ve had two policies with this company for less than a year and can already say it’s been the smoothest experience with an insurance company I’ve ever had. Jordan has been super helpful since day one. I can’t recommend them enough!"
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Keona Nance

November 11, 2022

5  out of  5 rating by Keona Nance
"I would like to say that Jordan is the best agent I have ever had. I really enjoy him, he has helped me with everything I have needed. Keep being the best that you are 🤩🤩"
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Ryan Thompson

September 19, 2022

5  out of  5 rating by Ryan Thompson
"I recently had to file a claim with Tim Roberts. I worked with Jordan throughout the process and he was a pleasure to work with. He followed up and ensured all went well! 10 out of 10 would recommend TIm Robert's as a whole."