State Farm® Insurance Agent Tim Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joyce DeWitt
April 4, 2025
5
out of
5
rating by Joyce DeWitt
"Jordan has the best customer service!! Down to earth, organized, and always finds me a better deal!"
We responded:
"Thank you, Joyce, for your wonderful feedback! It's fantastic to hear that Jordan's customer service made such a positive impact. Your satisfaction is our priority, and we look forward to continuing to serve you."
Michael
April 4, 2025
5
out of
5
rating by Michael
"Jordan is a wonderful agent. He is professional, quick to respond, and really listens to my needs whenever I’m adding cars and motorcycles. He found me a great insurance plan that fits my budget perfectly. I’d definitely recommend him to anyone looking for a reliable agent!"
We responded:
"Thank you, Michael, for sharing your positive experience with Jordan. It's great to hear that he has been professional and attentive to your needs, ensuring you have the right insurance plan. Your recommendation means a lot, and we're glad to have you as a valued customer!"
ANGIE PURTLE
April 3, 2025
5
out of
5
rating by ANGIE PURTLE
"Jordan has always provided us with very polite, friendly thorough information and quick responses. I would highly recommend him and the Roberts Agency to anyone."
We responded:
"Thank you, Angie, for sharing your positive experience with Jordan and the team. It's awesome to hear that you found the service polite, friendly, and thorough. Your recommendation means a lot to us, and we're glad to have been able to assist you effectively. We look forward to continuing to meet your insurance needs."
Tim Boles
April 3, 2025
5
out of
5
rating by Tim Boles
"Jordan Roberts at State Farm is the best. He is always looking to save me and my family money every way that he can. He is very responsive and gets you what you need. I highly recommend!!!"
We responded:
"Thank you, Tim, for sharing your positive experience with Jordan. It's wonderful to hear that he has been able to assist you and your family effectively and help you save money. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
Ty Blackwell
April 3, 2025
5
out of
5
rating by Ty Blackwell
"Tim Roberts and his family are such a joy! They lead with servant hearts, and have strong Christian morals, and values! Tim’s son Jordan Roberts helped us out greatly, with the help of his dad, when we decided to switch Insurances! We got a little lucky with the timing on the rate changes which ended up saving us hundreds of dollars a year. (I hope you’re that lucky too) but it wouldn’t have happened without their knowledge in guidance though. Definitely would recommend these guys."
We responded:
"Thank you, Ty, for sharing your experience with us! We're grateful we could assist you effectively during your switch in insurance. Your recommendation means a lot to us, and we're grateful for your kind words about our team's values and service."
Matthew Duran
April 3, 2025
5
out of
5
rating by Matthew Duran
"Tim and Jordan and their State Farm staff have been essential to our family coverage. They have been like family and have always gone above the standard effort. Highly recommend to anybody in Huntsville!"
We responded:
"Thank you, Matthew, for sharing your experience with us. It's wonderful to hear that our team has made such a positive impact on your family's coverage. Your recommendation means a lot, and we're grateful for your trust in our services. We're here to continue supporting you and your family in any way we can."
Genevieve Glazner
March 21, 2025
5
out of
5
rating by Genevieve Glazner
"I would highly recommend Jordan Robert’s at Tim Robert’s’ State Farm Insurance anytime for all your insurance needs. He is very knowledgeable, courteous, and mostly very dependable! Very happy withe the service I receive from them."
We responded:
"Thank you, Genevieve, for your wonderful feedback. It's great to hear that Jordan and the Tim Roberts State Farm team have been able to meet your insurance needs. Your recommendation means a lot to us, and we're delighted to know you're happy with our service. We look forward to continuing to serve you in the future."
shikea Tate-Brown
March 18, 2025
5
out of
5
rating by shikea Tate-Brown
"I usually always deal with Emily, and she’s the absolute best. Very personable and sweet! Love her"
We responded:
"Thank you for sharing your positive experience with Emily. It's wonderful to hear that she has been so personable and sweet in assisting you. We truly appreciate your feedback and are grateful to know you love working with her. Your satisfaction is important to us, and we're here to help whenever you need."
Pam Riddle
March 18, 2025
5
out of
5
rating by Pam Riddle
"I have been with Tim Roberts State Farm Agency for over 30 years and cannot imagine being with anyone else. Over the years he and his staff have cried with me and laughed with me and they work with me when I need help with a claim. I truly feel they treat me like family and always have my best interest in the fore front."
We responded:
"Thank you, Pam, for sharing your experience with our agency. It's wonderful to hear that you feel like part of the family and that our team has been there for you through both the challenging and joyful moments. Your trust and loyalty over the past 30 years mean a great deal to us. Your support is much appreciated! "
Kawana Smith
September 7, 2024
5
out of
5
rating by Kawana Smith
"Great agency. The representatives here are very knowledgeable and always eager to assist you in anyway."
We responded:
"Thank you so much for your kind words! We're glad to hear that you found our team knowledgeable and eager to assist. Your satisfaction is our top priority, and we appreciate your feedback!"
Julia Miller
July 12, 2024
5
out of
5
rating by Julia Miller
"Very nice and friendly! Great to work with."
We responded:
"Thank you for the kind words, Julia! We strive to provide excellent service to all our customers. We appreciate your feedback!"
Jeffrey Miller
July 11, 2024
5
out of
5
rating by Jeffrey Miller
"Tim Roberts State Farm is the best agent in the Huntsville area. Call Jordan for all your policy needs and he will take good care of you."
We responded:
"Thank you for the kind words, Jeffrey! We're thrilled to hear that Jordan provided you with excellent service. We appreciate your recommendation and look forward to continuing to meet all your insurance needs."
Keeli Mjaatveit
July 3, 2024
5
out of
5
rating by Keeli Mjaatveit
"Jordan is my agent at State Farm. He is always at my beck and call if I need anything. He has been my agent for years now overseeing my 2 businesses. Recently I moved my cars over to him and he saved me so much money monthly! Thanks Jordan for all your hard work."
We responded:
"Thank you for sharing your positive experience with Jordan! We're thrilled to hear that he has been able to provide you with excellent service for both your business and personal insurance needs. We appreciate your loyalty and look forward to continuing to assist you in the future."
Robyn Glazner
July 1, 2024
5
out of
5
rating by Robyn Glazner
"My family has been with State Farm over 40 years. We are with Tim Robert’s. They make you feel like family. I give Jordan….. 2 thumbs up!! He always takes time to answer my questions and helps me with anything I need…… that means a lot as a customer!! A+."
We responded:
"Thank you for being a loyal State Farm customer for over 40 years, Robyn! We're thrilled to hear that Jordan has provided you with excellent service and made you feel like family. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs."
Brianna Robinson
June 27, 2024
5
out of
5
rating by Brianna Robinson
"I have worked with Jordan Roberts through my job, and for personal insurance needs, and I never fail to be impressed at how passionate he and Tim are at what they do. They go above and beyond to make sure their clients’ needs are met & their clients are satisfied. They are delightful to work with & to know. You can tell that they genuinely care about each every client. I have worked with insurance companies before that are very hard to get in touch with, but Jordan and Tim are absolutely wonderful at quick communication and they follow up often. Thank you guys for all you do!"
We responded:
"Thank you for your kind words, Brianna! We are thrilled to hear that you have had such positive experiences working with our team. Providing excellent service and quick communication are top priorities for us, and we are grateful for your recognition. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs."
Jake White
June 25, 2024
5
out of
5
rating by Jake White
"10/10, friendly staff and excellent reps. Transitioned from geico and got better coverage for less!"
We responded:
"Thank you for choosing Tim Roberts State Farm Insurance Agency, Jake! We're thrilled to hear that you had a positive experience transitioning and that you found better coverage for less with us. Our team is always here to help with friendly service. Thank you for your 5-star rating!"
B C
June 7, 2024
5
out of
5
rating by B C
"Jordan Roberts was great to work with. He explained the details of the insurance that I was curious about. Jordan got the best deal possible for me. I would definitely recommend him for all your insurance needs."
We responded:
"Thank you for the kind words! We're thrilled to hear that Jordan provided you with excellent service and found a great deal for your insurance needs. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
Drew Owen
May 24, 2024
5
out of
5
rating by Drew Owen
"Jordan Roberts is a great agent and a wonderful friend of ours. He is always eager to help out in any way he can!! If you need auto insurance , life insurance, home insurance, or even some new investment opportunities, give Jordan a call!!"
We responded:
"Thank you for your kind words, Drew! Jordan is dedicated to providing excellent service and support to all of our customers. We appreciate your recommendation and look forward to assisting you with all your insurance needs."
Carrie Ann Byrne
May 24, 2024
5
out of
5
rating by Carrie Ann Byrne
"Our insurance had doubled in just a year with the carrier we had done business with for many years. So we talked to Jordan Roberts and he not only matched the coverage we had but the almost $1000.00 saving when we bundled our home. I am very pleased with the product and the service we recieved."
We responded:
"Thank you for sharing your 5-star experience! We're thrilled to hear that Jordan was able to provide you with great savings and excellent service. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs."
Benjamin Walden
May 18, 2024
5
out of
5
rating by Benjamin Walden
"Jordan is very friendly every time I talk to him! He's quick to respond and very helpful!"
We responded:
"Thank you for the kind words, Benjamin! We're thrilled to hear that Jordan provided you with friendly and helpful service. We appreciate your feedback and look forward to assisting you in the future."
Brandi C
May 16, 2024
5
out of
5
rating by Brandi C
"I received excellent customer service! I was provided a quick quote with thorough details explaining the differences between the policy I had elsewhere versus what State Farm could offer me! I have better coverage and still save money every month! 😍 I was shocked! It’s worth giving Jordan a call!"
We responded:
"Thank you for sharing your positive experience, Brandi! We are thrilled to hear that Jordan was able to provide you with excellent customer service and help you find better coverage while saving money. We appreciate your recommendation and look forward to continuing to provide you with top-notch service."
Blake Qualls
May 15, 2024
5
out of
5
rating by Blake Qualls
"Been doing business with Tim for over a decade and I’ve always had nothing but superb service."
We responded:
"Thank you, Blake! We truly appreciate your loyalty and are thrilled to hear that you have always received superb service from our agency. We look forward to continuing to provide you with excellent service for many more years to come!"
Amy Kerley
May 14, 2024
5
out of
5
rating by Amy Kerley
"Jordan has always gone over and beyond to assist me with my needs. I would highly recommend him!"
We responded:
"Thank you for recommending Jordan and for sharing your positive experience with our agency, Amy! We are thrilled to hear that he has provided you with excellent service. If you ever need assistance in the future, please don't hesitate to reach out."
Drew Williams
May 14, 2024
5
out of
5
rating by Drew Williams
"Would totally recommend. Been with them for almost 20 years and they’ve been extremely responsive and always worked hard to take care of me and my wife"
We responded:
"Drew, thank you for your loyalty to the Tim Roberts State Farm Insurance Agency! We are grateful to have you as a customer. Our team truly appreciates your kind words and 5-star review."
elizabeth jones
May 11, 2024
5
out of
5
rating by elizabeth jones
"Jordan has excellent customer service skills and is very knowledgeable and helpful. He always answers my questions and goes above and beyond to take care of my needs. I hope Jordan is my insurance agent for a long time!"
We responded:
"Elizabeth, thank you so much for your kind words! It's fantastic to hear that Jordan has been providing you with exceptional service and support. We're thrilled to have him on our team, and we're glad to know that he's exceeding your expectations. We appreciate your loyalty and look forward to serving you for many years to come!"