Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Case

Bob Case

October 2, 2026

5  out of  5
rating by Bob Case
"When I bought a new car, Rachel was super helpful and got insurance cards to me while we were on the phone in the DMV parking lot!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Rachel was able to assist you promptly with your insurance needs while you were at the DMV. Providing efficient and helpful service is a top priority, and we're glad Rachel could make the process smooth for you. If you have any more questions or need further assistance, feel free to reach out. Your feedback is greatly appreciated!"
Profile photo of Damian Jennings

Damian Jennings

October 1, 2026

5  out of  5
rating by Damian Jennings
"Very Empathetic and Never made me feel like just a number or an idiot:)"
We responded:
"Damian, we're here to make insurance simple! We are always available to answer any questions you have or assist with anything you may need. We're grateful for your 5-star review and recognition."
Profile photo of Larena Hollis

Larena Hollis

October 1, 2026

5  out of  5
rating by Larena Hollis
"Every time I call they're prompt to answer any questions/concerns l have. You're never rushed and made to feel like your are priority."
We responded:
"Thank you, Larena, for sharing your experience with us. It's wonderful to hear that our team has been able to promptly address your questions and concerns, ensuring you feel prioritized. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Gary Li

Gary Li

September 30, 2026

5  out of  5
rating by Gary Li
"Jordan Roberts was very kind and helpful. He answered all my questions and promptly got me signed up for insurance."
We responded:
"Thank you, Gary, for sharing your positive experience with Jordan Roberts at Tim Roberts State Farm Insurance Agency. It's wonderful to hear that Jordan was able to assist you effectively and provide the information you needed. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
Profile photo of Brian Carter

Brian Carter

September 29, 2026

5  out of  5
rating by Brian Carter
"We have been customers of Tim Robert’s State Farm for 25 years. The staff is always super responsive- particularly Darla. Thanks!"
We responded:
"Thank you, Brian, for sharing your experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that you've been with us for 25 years and that our team, especially Darla, has been responsive to your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Karla Staten

Karla Staten

September 28, 2026

5  out of  5
rating by Karla Staten
"Jordan helped me get auto and renter's insurance very quickly and at a great price. He made the process easy and made me feel comfortable choosing State Farm. I will most definitely recommend him and this company. Thank you Jordan."
We responded:
"Thank you, Karla, for sharing your experience with us. It's wonderful to hear that Jordan was able to assist you efficiently with your auto and renter's insurance needs. Providing a seamless and comfortable process is always our aim, and we're delighted that you felt confident in choosing State Farm. Your recommendation means a lot to us, and we appreciate your kind words."
Profile photo of Jennifer Steele

Jennifer Steele

September 25, 2026

5  out of  5
rating by Jennifer Steele
"Very helpful great customer service"
We responded:
"Thank you, Jennifer, for sharing your positive experience with us. We're delighted to hear that you found our customer service very helpful. Providing excellent service is our priority, and your feedback motivates us to continue delivering quality support. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is important to us."
Profile photo of Jonathan McConnell

Jonathan McConnell

September 24, 2026

5  out of  5
rating by Jonathan McConnell
"Great agency. Very responsive."
We responded:
"Thank you, Jonathan, for sharing your experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that you found our team to be very responsive. Your feedback is greatly appreciated and helps us continue to provide excellent service in the health insurance field."
Profile photo of Joey Locke

Joey Locke

September 23, 2026

5  out of  5
rating by Joey Locke
"Wonderful experience!"
We responded:
"Thank you, Joey, for sharing your experience with us! We're delighted to hear that you had a wonderful experience with Tim Roberts State Farm Insurance Agency. Your feedback is greatly appreciated and helps us continue to provide excellent service in the health insurance sector. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Val

Val

September 16, 2026

5  out of  5
rating by Val
"My experience with Tim was great. Personality and Professionalism is Top Tier. He was patient and very knowledgeable. He was able to answer all my questions and sis not make me feel pressured at all. He found bundles and discounts and I am appreciative of every one of them. I am happy to have met with Tim and look forward to working with him as needed."
We responded:
"Thank you for sharing your experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our teams personality and professionalism made a positive impact during your visit. We're glad he could address all your questions without any pressure and help you find valuable bundles and discounts. Your satisfaction is important to us, and we're pleased to know you're happy with the service provided. Looking forward to assisting you with any future needs."
Profile photo of Eric Whisenant

Eric Whisenant

September 14, 2026

5  out of  5
rating by Eric Whisenant
"Great group of people and really a pleasure to work with."
We responded:
"Thank you, Eric, for sharing your experience with our team at Tim Roberts State Farm Insurance Agency. It's wonderful to hear that you found working with us to be a pleasure. We are committed to providing exceptional service and support in health insurance, and your feedback is greatly appreciated. Looking forward to continuing to assist you with your insurance needs."
Profile photo of Ike Alexander

Ike Alexander

September 11, 2026

5  out of  5
rating by Ike Alexander
"Jordan, Emily, and the entire staff at Tim Roberts State Farm is exceptional at what they do! I highly recommend this office and their customer service! Keep up the great work!"
We responded:
"Thank you, Ike, for sharing your positive experience with Jordan, Emily, and the team. It's wonderful to hear that our customer service met your expectations. Your recommendation means a lot to us, and we appreciate your support. We look forward to continuing to serve you!"
Profile photo of Brandi Handley

Brandi Handley

September 4, 2026

5  out of  5
rating by Brandi Handley
"My recent encounter with Rachel was pleasant and informative. I have always gotten superb service with State Farm and am pleased with all the service thus far."
We responded:
"Thank you, Brandi, for sharing your experience with Rachel and the team. It's wonderful to hear that you found the service both pleasant and informative. We strive to provide exceptional service, and your feedback is greatly appreciated. Your satisfaction is our priority, and we're delighted to continue meeting your expectations."
Profile photo of Cassie Bearden

Cassie Bearden

September 3, 2026

5  out of  5
rating by Cassie Bearden
"Jordan has been my agent for two years now and he is always so helpful with anything I need from car insurance to business and renters insurance. Not long ago my transmission went out in my car and he was quick to call a tow truck and get me into a rental car fast . He took care of everything in a timely manner. I appreciate you so much Jordan from State Farm ."
We responded:
"Thank you, Cassie, for sharing your experience with Jordan at Tim Roberts State Farm Insurance Agency. It's wonderful to hear how helpful he has been with your insurance needs, from car to business and renters insurance. We're glad he could assist you quickly when your transmission went out, ensuring you had a tow truck and rental car without delay. Your appreciation means a lot, and we're committed to providing the same level of service in the future."
Profile photo of Lisa Hamlet

Lisa Hamlet

September 3, 2026

5  out of  5
rating by Lisa Hamlet
"Jordan Roberts is a great insurance agent and so is his Dad Tim Roberts. They explain everything very well and will take care of you. If I have a question they will get right to the point. I love working with them when it comes to car insurance or life insurance. They have made my life much easier. Thank you so much Jordan and Tim Roberts. If anybody needs any help go to State Farm Insurance."
We responded:
"Thank you, Lisa, for sharing your positive experience with Jordan and Tim Roberts at our agency. It's wonderful to hear that their clear explanations and prompt responses have made managing your car and life insurance easier. Your recommendation means a lot, and we're delighted to have made a positive impact on your insurance needs. Your feedback is greatly appreciated!"
Profile photo of Roman Hopson

Roman Hopson

September 2, 2026

5  out of  5
rating by Roman Hopson
"Jordan is an amazing agent who was able to help me with my problems when I was rear ended and has been a great agent for the past few years!"
We responded:
"Thank you, Roman, for sharing your experience with Jordan at Tim Roberts State Farm Insurance Agency. It's wonderful to hear that Jordan has been able to assist you effectively, especially during challenging times like being rear-ended. Your feedback highlights the dedication and support we strive to provide to all our customers. We appreciate your continued trust in our services over the years."
Profile photo of R Gary Saliba

R Gary Saliba

August 31, 2026

5  out of  5
rating by R Gary Saliba
"I have been a State Farm client for some 50 years. Initially the SF Agent was Tommy Lewis and then Tim Roberts took over. And not one single time have I ever been disappointed with the provided service. Be it a quick call with a question, help with filing a claim, or changing insured vehivcles, the staff is always the same----professional, friendly, corteous, and knowledgeable.

Darla and the staff are the absolute best in my book.They, along with Tim, are the reason that I have stayed with State Farm my entire adult life."
We responded:
"Thank you for sharing your experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that over the past 50 years, our team has consistently met your expectations. Your kind words about our staff's professionalism, friendliness, and knowledge are truly appreciated. Darla, Tim, and the entire team are dedicated to providing exceptional service, and your feedback reinforces our commitment to our customers. Your loyalty means a lot to us, and we look forward to continuing to serve your insurance needs."
Profile photo of Michael Crawford

Michael Crawford

August 25, 2026

5  out of  5
rating by Michael Crawford
"I have been working with Tim roberts since I moved to Huntsville AL in 2019. As someone who has lived in several states across the eastern seaboard, Tim's office does things different. They are very connected in person and on the phone. they constantly follow up with me on my needs and are willing to work with me to provide the best coverage for the best price. The southern charm and hospitality go a long way and as long as I live in the area they will be my providers. 10/10 would recommend Tim Roberts Statefarm offices."
We responded:
"Thank you, Michael, for sharing your experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our personalized approach and commitment to staying connected have made a positive impact since your move to Huntsville. We strive to offer exceptional service and coverage tailored to your needs, and it's great to know that our efforts resonate with you. Your recommendation means a lot, and we're delighted to be your choice for health insurance in the area."
Profile photo of tiffany mccleskey

tiffany mccleskey

August 22, 2026

5  out of  5
rating by tiffany mccleskey
"The whole team is amazing to work and are super helpful and always friendly!"
We responded:
"Thank you, Tiffany, for sharing your positive experience with our team at Tim Roberts State Farm Insurance Agency. We're delighted to hear that you found our team amazing, helpful, and friendly. Your feedback is invaluable and motivates us to continue providing excellent service. If you have any questions or need further assistance, we're here to help with all your health insurance needs."
Profile photo of Emma Leeth

Emma Leeth

August 15, 2026

5  out of  5
rating by Emma Leeth
"State Farm is the best!"
We responded:
"Thank you, Emma, for sharing your positive experience with us! We're delighted to know that you consider State Farm the best. Your feedback is incredibly valuable and motivates us to continue providing exceptional service. If you ever have any questions or need assistance, we're here to help with all your health insurance needs."
Profile photo of Johnny Robinson

Johnny Robinson

August 13, 2026

5  out of  5
rating by Johnny Robinson
"Everyone is always very helpful when we need to contact the Agency. Great people to work with."
We responded:
"Thank you, Johnny, for sharing your positive experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our team has been helpful and great to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Gina Ridenour

Gina Ridenour

August 13, 2026

5  out of  5
rating by Gina Ridenour
"We have been customers of Tim Roberts, State Farm Insurance for several years. We are very pleased his office takes care of our insurance needs without us having to worry about our insurance coverage. We highly recommend Tim's office to anyone who wants exceptional insurance while also getting great customer service."
We responded:
"Thank you, Gina, for sharing your positive experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our team has been able to meet your insurance needs effectively and provide you with peace of mind. Your recommendation means a lot to us, and we're committed to maintaining the exceptional service you’ve come to expect. Your feedback is invaluable in helping others find reliable health insurance solutions."
Profile photo of Connie Carter

Connie Carter

August 12, 2026

5  out of  5
rating by Connie Carter
"State Farm Tm Roberts Agent and his Team leaders is amazing.They know what it takes to take care of each customer and is up front some of the BEST !!!
Jordan cares and you can always count on him to make sure you have the right plan to take care of you..."
We responded:
"Thank you, Connie, for sharing your positive experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our team, especially Jordan, has been able to provide you with the care and attention you deserve. We strive to ensure every customer has the right plan tailored to their needs, and your feedback reaffirms our commitment to exceptional service. Your kind words and perfect rating mean a lot to us."
Profile photo of Madyson Parson

Madyson Parson

August 10, 2026

5  out of  5
rating by Madyson Parson
"Jordan is amazing he’s very patient and listens to every word you say it only took me 25 minutes to set up my new insurance I highly recommend him"
We responded:
"Thank you for sharing your experience with us, Madyson. It's wonderful to hear that Jordan provided you with such attentive and efficient service. We strive to make the insurance setup process as smooth as possible, and your recommendation means a lot to us. If you have any more questions or need further assistance, we're here to help."
Profile photo of Carmeleita Winburn

Carmeleita Winburn

August 10, 2026

5  out of  5
rating by Carmeleita Winburn
"Updating the additional payment on a claim for a lost diamond. Thank you Terry."
We responded:
"Thank you for sharing your positive experience, Carmeleita. It's great to hear that Terry was able to assist you with updating the additional payment on your claim for the lost diamond. Your satisfaction is important to us, and we're glad we could help. If you have any more questions or need further assistance, feel free to reach out."