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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Crawford

August 25, 2026

5  out of  5
rating by Michael Crawford
"I have been working with Tim roberts since I moved to Huntsville AL in 2019. As someone who has lived in several states across the eastern seaboard, Tim's office does things different. They are very connected in person and on the phone. they constantly follow up with me on my needs and are willing to work with me to provide the best coverage for the best price. The southern charm and hospitality go a long way and as long as I live in the area they will be my providers. 10/10 would recommend Tim Roberts Statefarm offices."
We responded:
"Thank you, Michael, for sharing your experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our personalized approach and commitment to staying connected have made a positive impact since your move to Huntsville. We strive to offer exceptional service and coverage tailored to your needs, and it's great to know that our efforts resonate with you. Your recommendation means a lot, and we're delighted to be your choice for health insurance in the area."
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tiffany mccleskey

August 22, 2026

5  out of  5
rating by tiffany mccleskey
"The whole team is amazing to work and are super helpful and always friendly!"
We responded:
"Thank you, Tiffany, for sharing your positive experience with our team at Tim Roberts State Farm Insurance Agency. We're delighted to hear that you found our team amazing, helpful, and friendly. Your feedback is invaluable and motivates us to continue providing excellent service. If you have any questions or need further assistance, we're here to help with all your health insurance needs."
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Emma Leeth

August 15, 2026

5  out of  5
rating by Emma Leeth
"State Farm is the best!"
We responded:
"Thank you, Emma, for sharing your positive experience with us! We're delighted to know that you consider State Farm the best. Your feedback is incredibly valuable and motivates us to continue providing exceptional service. If you ever have any questions or need assistance, we're here to help with all your health insurance needs."
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Johnny Robinson

August 13, 2026

5  out of  5
rating by Johnny Robinson
"Everyone is always very helpful when we need to contact the Agency. Great people to work with."
We responded:
"Thank you, Johnny, for sharing your positive experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our team has been helpful and great to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Gina Ridenour

August 13, 2026

5  out of  5
rating by Gina Ridenour
"We have been customers of Tim Roberts, State Farm Insurance for several years. We are very pleased his office takes care of our insurance needs without us having to worry about our insurance coverage. We highly recommend Tim's office to anyone who wants exceptional insurance while also getting great customer service."
We responded:
"Thank you, Gina, for sharing your positive experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our team has been able to meet your insurance needs effectively and provide you with peace of mind. Your recommendation means a lot to us, and we're committed to maintaining the exceptional service you’ve come to expect. Your feedback is invaluable in helping others find reliable health insurance solutions."
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Connie Carter

August 12, 2026

5  out of  5
rating by Connie Carter
"State Farm Tm Roberts Agent and his Team leaders is amazing.They know what it takes to take care of each customer and is up front some of the BEST !!!
Jordan cares and you can always count on him to make sure you have the right plan to take care of you..."
We responded:
"Thank you, Connie, for sharing your positive experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our team, especially Jordan, has been able to provide you with the care and attention you deserve. We strive to ensure every customer has the right plan tailored to their needs, and your feedback reaffirms our commitment to exceptional service. Your kind words and perfect rating mean a lot to us."
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Madyson Parson

August 10, 2026

5  out of  5
rating by Madyson Parson
"Jordan is amazing he’s very patient and listens to every word you say it only took me 25 minutes to set up my new insurance I highly recommend him"
We responded:
"Thank you for sharing your experience with us, Madyson. It's wonderful to hear that Jordan provided you with such attentive and efficient service. We strive to make the insurance setup process as smooth as possible, and your recommendation means a lot to us. If you have any more questions or need further assistance, we're here to help."
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Carmeleita Winburn

August 10, 2026

5  out of  5
rating by Carmeleita Winburn
"Updating the additional payment on a claim for a lost diamond. Thank you Terry."
We responded:
"Thank you for sharing your positive experience, Carmeleita. It's great to hear that Terry was able to assist you with updating the additional payment on your claim for the lost diamond. Your satisfaction is important to us, and we're glad we could help. If you have any more questions or need further assistance, feel free to reach out."
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Jake Julian

August 5, 2026

5  out of  5
rating by Jake Julian
"Jordan Roberts took care of us! He was intentional and clear and helped me think through options for myself and my family. 10/10 service!"
We responded:
"Thank you, Jake, for sharing your experience with Jordan Roberts at Tim Roberts State Farm Insurance Agency. It's wonderful to hear that Jordan provided intentional and clear guidance, helping you explore the best options for you and your family. Your 10/10 service rating is greatly appreciated and motivates us to continue delivering exceptional service. We look forward to assisting you with any future health insurance needs."
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Ken Wilson

August 2, 2026

5  out of  5
rating by Ken Wilson
"Great experience. Emily reviewed the expected homeowners policy rates, etc. Answered my questions and sent me the quote."
We responded:
"Thank you, Ken, for sharing your positive experience with us. It's wonderful to hear that Emily was able to assist you effectively by reviewing the homeowners policy rates and addressing your questions. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Allan Prostov

July 31, 2026

5  out of  5
rating by Allan Prostov
"They are very helpful every time that I call for assistance. I have been with them for over 5 years and have not had any negative experiences"
We responded:
"Thank you, Allan, for sharing your positive experience with Tim Roberts State Farm Insurance Agency. It's wonderful to hear that our team has consistently provided helpful assistance over the years. Your trust and satisfaction mean a lot to us, and we're committed to maintaining the high level of service you've come to expect. Your feedback is greatly appreciated and helps us continue to serve you better."
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don evans

July 29, 2026

5  out of  5
rating by don evans
"Rachel Harris in the Office was very helpful.
She gave me the exact information I needed."
We responded:
"Thank you, Don, for sharing your positive experience with Rachel Harris at Tim Roberts State Farm Insurance Agency. It's great to hear that she provided you with the exact information you needed. We strive to offer exceptional service, and your feedback is invaluable in helping us maintain high standards. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is our priority."
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Michael Thoenes

July 22, 2026

5  out of  5
rating by Michael Thoenes
"Tim Roberts Agency has served my family well for years. We moved from a different National ins co. and got better rates and better customer service here. I like working with real people who know their customers and can answer questions like they do at
Tim Roberts State Farm Insurance Agency. Highly recommended."
We responded:
"Thank you, Michael, for sharing your experience with us. It's wonderful to hear that you've found better rates and customer service since joining our agency. We take pride in knowing our customers and providing personalized service. Your recommendation means a lot to us, and we're grateful to have served your family over the years."
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Zachary Rudgunas

July 21, 2026

5  out of  5
rating by Zachary Rudgunas
"He was awesome, made the whole process simple and broke down the costs well."
We responded:
"Thank you, Zachary, for sharing your experience. It's great to hear that the process was made simple and the costs were clearly explained. Your feedback is appreciated and helps us continue to provide excellent service."
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Kevin and Melissa Gibson

July 20, 2026

5  out of  5
rating by Kevin and Melissa Gibson
"Jordan is always professional and very prompt!"
We responded:
"Thank you, Kevin and Melissa, for sharing your positive experience with Jordan. It's wonderful to hear that you found the service professional and prompt. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Charles Cornelison

July 17, 2026

5  out of  5
rating by Charles Cornelison
"I just wanted to leave a review to compliment the service and expertise of everyone at Tim Roberts State Farm. I have been with Tim for a long time and he has always done an extremely good job taking care of me. Also, a special shout out to Emily. There in the office…. She has been an incredible amount of help to me handling a very difficult and unfortunate claim. I wanted to thank her and Tim and all of the Tim Roberts State Farm family. I know it sounds cliché, but they are like family and they will always take care of you. Thank you guys!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you feel well taken care of by our team. Emily and the rest of us are truly grateful for your trust and loyalty over the years. Your feedback means a lot to us, and we're delighted to know that you consider us like family. We look forward to continuing to provide you with the support and service you deserve."
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Sonya Andrejcik

July 17, 2026

5  out of  5
rating by Sonya Andrejcik
"I am always able to get a hold of somebody at the office. Very responsive, polite and take their time to make sure I understand my policy."
We responded:
"Thank you, Sonya, for sharing your experience. It's wonderful to hear that our team has been responsive and helpful in ensuring you understand your policy. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
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Gary Campbell

July 15, 2026

5  out of  5
rating by Gary Campbell
"These agents are a great bunch of workers, you won't be sorry using them."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to know that our team met your expectations. Your feedback is invaluable and encourages us to continue providing excellent service. If there's anything more we can do for you, please let us know."
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Tony Gann

July 14, 2026

5  out of  5
rating by Tony Gann
"Excellent service and prompt responses. Have been with Tim Roberts State Fram for years. They do a great job."
We responded:
"Thank you, Tony, for sharing your positive experience with us. It's great to hear that our service and prompt responses have met your expectations over the years. We truly appreciate your loyalty and are committed to continuing to provide the excellent service you deserve. Your feedback is invaluable to us."
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Michael B

July 13, 2026

5  out of  5
rating by Michael B
"The staff here were immensely helpful and attentive. Cannot recommend any higher!"
We responded:
"Thank you, Michael, for sharing your positive experience with us. We're delighted to hear that our staff was helpful and attentive during your visit. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please let us know."
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Paul Nelson

July 13, 2026

5  out of  5
rating by Paul Nelson
"Tim Roberts office and Emily Harrison have always been very helpful with any issues we have had regarding our insurance."
We responded:
"Thank you, Paul, for sharing your positive experience with Tim Roberts' office and Emily Harrison. It's wonderful to hear that they've been helpful with your insurance needs. Your feedback is greatly appreciated."
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Lisa Mclean

July 9, 2026

5  out of  5
rating by Lisa Mclean
"Jordan was a pleasure to work with he help me out and got me what I needed Thanks Jordan"
We responded:
"Thank you, Lisa, for sharing your experience with us. It's wonderful to hear that Jordan was able to assist you effectively and meet your needs. Your feedback is greatly appreciated, and we're glad to have been of service."
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Luke Serbousek

July 7, 2026

5  out of  5
rating by Luke Serbousek
"Emily was extremely professional and super helpful! Thanks for making these processes easy!"
We responded:
"Thank you, Luke, for sharing your positive experience with Emily. It's wonderful to hear that she was able to assist you professionally and make the process easy. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Cindy Piteo

July 7, 2026

5  out of  5
rating by Cindy Piteo
"Awesome quote! I have never been disappointed with State Farm they have always had the lowest quote and quickest service."
We responded:
"Thank you, Cindy, for sharing your positive experience with us! It's wonderful to hear that you've consistently found our quotes competitive and our service prompt. Your satisfaction is our priority, and we're glad to have met your expectations. We appreciate your trust in us for your health insurance needs."
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John Handley

June 30, 2026

5  out of  5
rating by John Handley
"I wouldn’t trust any other agent, or staff, but Tim’s at State Farm. They are always prompt, courteous, and sincerely care for their clients!"
We responded:
"Thank you, John, for sharing your experience with us. It's wonderful to hear that you feel well taken care of by Tim and the team. Your trust and satisfaction are incredibly important to us, and we're glad to know we're meeting your expectations. We look forward to continuing to provide you with the best service possible."